Disaster Recovery Plan

One of the major benefits of the “instant temp” service is that it’s a built-in disaster plan. Answer Center can keep your office open even if the roof is gone and you’re keeping the business going from your kitchen table while repairs are made. We‘ve had clients who were without power or phones for up to 11 days following Hurricane Isabel; and although we were taking a record number of calls during that period we managed to keep them going even though we were running on an emergency generator for over 30 hours.

On a less dramatic note, if your office phone system goes down, the power goes out or your exterminator goes a little overboard on the chemicals, we can cover anything from an hour to a couple of days.

Answer Center telephone answering service is customized to assist companies of any size. Our professional and friendly operators will greet your callers and deliver your messages by text, email, voice mail, fax or by calling you direct.

Small Business Answering Service

We know the challenges an owner has to face wrangling 20 technicians on a 24-7 schedule while keeping up with a 4 person sales team.

Appointment
Setting

Let our friendly, helpful staff set, reschedule or cancel your appointments. We can use our software or we can use your own web based software.